As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
The job holder is responsible for the roll-out of a Customer Service training, deployment of a Customer Service Ticketing system, automation of most frequent Customer Service requests as well as design and implementation of a Customer Service Target Operating Model (TMO).
The Global Technical Academy develops, coordinates, and delivers technical and safety-related training within the Nordex Group. Internal colleagues, customers, and service providers are trained here. Since 2022, our training academy in Hamburg-Norderstedt has been certified by the Global Wind Organization (GWO) as a training provider.
The Global Technical Academy develops, coordinates, and delivers technical and safety-related training within the Nordex Group. Internal colleagues, customers, and service providers are trained here. Since 2022, our training academy in Hamburg-Norderstedt has been certified by the Global Wind Organization (GWO) as a training provider.