For our location in Cologne, we are looking for support as a Working Student in Customer Service (m/f/d) On Site – Dutch Customers What you can look forward to: A cool office in the heart of Cologne Free drinks and fruit at the workplace An exciting range of tasks in the camping and leisure industry Flexible working hours and an agile way of working A secure job in an established company with a flat hierarchy, short decision-making processes and a dynamic environment Working in a motivated, international team The job is on site in Cologne – for close teamwork and direct day-to-day communication Your new job: Interface between our headquarters and our customers Handling customer enquiries primarily in writing, occasionally by phone Providing support with issues and ensuring customer satisfaction What you should bring with you: You are enrolled as a student at a German university Native-level foreign language skills (Dutch) Strong customer focus; initial experience in customer service is an advantage You are available to start soon Good German or English skills are required for communication within the team Self-organisation and a structured way of working Team spiritOur mission: to equip all campers with the best accessories!
Your work directly supports the service quality our customers count on every day. Who you are Completed commercial training (e.g., Office Management Assistant; ideally Freight Forwarding and Logistics Services or a comparable qualification)2–5 years of professional experience in a logistics or transport environmentGood knowledge of transport handling, freight exchanges (e.g., Timocom, Teleroute), and ERP systemsConfident use of MS Office (especially Excel) and common ERP systemsExperience working with international customers and CRM systemsSolid understanding of logistical workflows and service‑oriented processesStrong negotiation and communication skillsHigh level of intercultural competence and confidence when interacting with diverse stakeholders What we Offer Impact goes both ways.
SERVICE DESK ANALYST WITH Spanish + Portuguese Take the chance to join DHL IT Services in Prague - an award winning employer and Service Desk department - Czech Employer of the Year in Prague and Best Large Service Desk. - We support internal colleagues with different levels of IT Support within Deutsche Post DHL global logistics group.
SERVICE DESK ANALYST WITH French language Take the chance to join DHL IT Services in Prague - an award winning employer and Service Desk department - Czech Employer of the Year in Prague and Best Large Service Desk. - We support internal colleagues with different levels of IT Support within Deutsche Post DHL global logistics group.
SERVICE DESK ANALYST WITH DUTCH Take the chance to join DHL IT Services in Prague - an award winning employer and Service Desk department - Czech Employer of the Year in Prague and Best Large Service Desk. - We support internal colleagues with different levels of IT Support within Deutsche Post DHL global logistics group.
Fast and efficient material procurement and provision is a key success factor for Nordex Global Service. Nordex Spare Parts Management, with its approximately 100 employees at the Hamburg and Rostock locations, manages the worldwide spare parts supply for our customers.
Fast and efficient material procurement and provision is a key success factor for Nordex Global Service. Nordex Spare Parts Management, with its approximately 100 employees at the Hamburg and Rostock locations, manages the worldwide spare parts supply for our customers.
Design, build, and maintain RESTful APIs (internal and external) that power fast, reliable, and frictionless backend services. Apply modern agile methodologies and XP practices, including Test-Driven Development (TDD), pair programming, and continuous integration.
Service Manager - BENE At Leybold we pride ourselves on delivering first-class service to our clients. We are currently seeking a dynamic and dedicated Service Manager to join our team and drive our service delivery to new heights in the Belgium and Netherlands region.
Customer Service Agent with German (gn) location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Customer Service Specialist Application Support (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Team Leader Customer Service with German (gn) - Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What you can expect In this position of Administrative Customer Service Representative (internal job title Refund Service Specialist) you will be responsible for onboarding our customers, submitting VAT Refund requests and monitoring the progress of the refund requests until payment is made.
Become part of our diverse, dedicated and unique team! What you can expect The Customer Service Manager leads our local Customer Service team and plays a key role within our management group. In this role, you will guide a motivated team, enhance service quality, and actively contribute to business‑wide improvement initiatives.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
Refund Services Product Manager (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Customer Service Representative (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.