What you can expect In this position of Administrative Customer Service Representative (internal job title Refund Service Specialist) you will be responsible for onboarding our customers, submitting VAT Refund requests and monitoring the progress of the refund requests until payment is made.
Become part of our diverse, dedicated and unique team! What you can expect The Customer Service Manager leads our local Customer Service team and plays a key role within our management group. In this role, you will guide a motivated team, enhance service quality, and actively contribute to business‑wide improvement initiatives.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
Refund Services Product Manager (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Customer Service Representative (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
KeyCloak, Okta) und MFA-Lösungen Erfahrung mit Secretstores / -vaults und Zertifikatmanagement Erfahrung im Bereich von Service Registries und serviceorientierten Sicherheitsaspekten. Erfahrung mit Datenbanken unterschiedlicher Ausprägung und mit Datenpipelines Erfahrung mit Event-getriebenen Interaktionsmodellen und Messagequeues.
Für unseren Kunden am Standort Dresden suchen wir zum nächstmöglichen Zeitpunkt einen Test Automation Engineer (m/w/d) (8DAX1 R&D SW Platform Core & Data Services) im Rahmen der Arbeitnehmerüberlassung. Wir, die HITO High Professionals GmbH, begleiten Sie mit unserer langjährigen Erfahrung aus der Luftfahrtbranche gerne bei Ihrem beruflichen Einstieg in ein spannendes Arbeitsumfeld und freuen uns, Sie kennenzulernen.
Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.